Technology has played a major part in making healthcare more accessible than ever. TeleCare initiatives around the world have brought healthcare to your doorstep, and you can use technology for the better by having online consultations and virtual visits with an online provider.
Offering healthcare providers, a better way to treat patients in distant areas and allowing patients to enjoy significant cost savings and more convenience than ever before, Telemedicine has become widely accepted all over the world. Since the COVID-19 outbreak, there’s been a surge in telehealth initiatives, making people more aware of telemedicine and giving them the best quality treatment in the convenience of their homes.
What is TeleCare?
TeleCare refers to the remote care given to patients through telecommunication technology, whether using synchronous means like live video or asynchronous ones such as store and forward, remote patient monitoring.
The primary use of TeleCare services is to give patients better access to healthcare, help them with recovery and well-being while staying at home, and monitoring risks and early symptoms of different health conditions.
TeleCare is often simultaneously used with other terms like telemedicine and telehealth. Even though the two are closely related; they are different. The difference between telemedicine and telehealth, actually, lies in the fact that telehealth is a term with a broader scope than telemedicine, covering remote healthcare services – both clinical and non-clinical – in general. Telemedicine, however, is specifically about providing clinical healthcare services remotely.
People are becoming more receptive to the use of telehealth services and virtual consultations. According to the Telehealth Index: 2019 Consumer Survey, 66% of individuals were willing to get virtual care. Of those who were willing, 61% wanted to have a virtual consultation for getting faster care and the convenience it offers while 54% said they would use it for saving money. A US telehealth satisfaction study from J.D. Power conducted in 2019 revealed that a whopping 84% of the patients managed to completely resolve their condition through a virtual visit. Such a high satisfaction percentage is certainly encouraging and reflects the huge potential of telemedicine moving ahead.
TeleCare from AppleCare
AppleCare can treat a large number of healthcare conditions through virtual consultations with our board-certified specialists. All you need to do is to schedule an appointment with our online health providers and get quality care from the comfort of your home.
Benefits of AppleCare TeleCare
There are many benefits of choosing AppleCare TeleCare services including:
1. You Can Skip the Drive to the Clinic
Consultations are conducted virtually, meaning that you don’t even have to leave home to drive to our clinics. This saves you time and the hassle of commuting.
2. No More Waiting Rooms
With virtual visits, the traditional waiting room becomes a thing of the past. You have the freedom to wait from wherever you like to start your prescheduled appointment with your online provider.
3. Comfort and Convenience
TeleCare allows you to see a medical provider from the comfort of home or wherever else you may be over the course of your day. All it takes is a smartphone, tablet or computer with an internet connection.
What Conditions Qualify for Treatment Via TeleCare and Which Don’t?
At AppleCare, our board-certified providers are available to treat the following health conditions with TeleCare:
- COVID-19/ Flu symptoms
- Allergy Symptoms
- Bug Bites
- Poison Ivy
- Mild Sunburn
- Cold Sores
- Canker Sores
- Sore Throat
- Ear infection (new or recurrent)
- Eye infection, pinkeye, styes
- Female urinary tract infections
- Head Lice
- Infected toenail or fingernail
- Minor Burns
- Minor Rashes
- Newly onset cough
- Sinus Infection or Sinusitis
Of course, there are some conditions that we are unable to treat online. The conditions we are currently unable to treat using TeleCare are:
- Emergency Symptoms – If you believe you have a major injury or are experiencing emergency symptoms such as trouble breathing, severe chest pain, or impaired vision, please call 911 or visit your local emergency department immediately.
- Narcotic or controlled substance prescriptions or prescription refills
- Prescriptions over one month
- Psychiatric conditions including depression and anxiety.
- Sexually transmitted diseases and infections
- Pregnancy testing
- Birth control prescriptions or advice
- Pelvic, genital, rectal, or breast exams
- Workers’ Compensation injury visits
- Referrals to specialists
- Physical exams, including sports physicals
- Sutures and wound care
How to Book a TeleCare Virtual Visit
In order to begin your visit with one of our board-certified healthcare providers, you’ll need to book a TeleCare appointment with AppleCare. Follow the steps below to book your TeleCare appointment:
- Navigate to the TeleCare services page on the AppleCare website
- Click the red “Book a TeleCare Visit” button
- Select your preferred date and time for your virtual visit
- Enter the reason for your video visit, including symptoms or any other relevant notes or concerns
- Click the ‘Yes’ or ‘No’ button to specify if you have been seen by AppleCare before
- Enter all Patient Information in the designated boxes including first name, last name, date of birth, sex, contact details, and address information
- Select the ‘Insurance’ or ‘Self-Pay’ option for payment. All insurance types are accepted for TeleCare visits. If you can’t use Insurance, you can schedule a visit for only $50
- Enter your Insurance or Self-Payment details
- Check the Terms of Service and Consent to TeleCare treatment boxes after reading our policies
- Click ‘Continue’ to schedule your visit
That’s it! You have scheduled your visit successfully and should start preparing for your virtual visit now.
How To Prepare for Your TeleCare Virtual Visit
Once you have booked your appointment with one of our experienced providers, you should start preparing for your virtual visit. Yes, it is convenient, but you need to be prepared with everything you might need during the consultation. Here are a few things to consider when preparing for a virtual consultation
1. Find Some Peace and Quiet
Before your virtual consultation begins, make sure to find a quiet and comfortable location to take the video call.
2. Check Your Tech
You should be ready for your visit with your tablet, computer, or smartphone. Make sure that your preferred device is working properly and go ahead and check your internet connection as well. If you plan to use earbuds, headphones or a microphone, make sure those are ready to go as well.
3. Jot Down All Your Symptoms
It can be helpful to prepare a list of all the symptoms you are experiencing prior to your visit so that you don’t forget to mention them. Giving as much relevant information as possible to the provider during the consultation ensures that you get the proper diagnosis and treatment.
4. Prepare a Medical History and List of Current Medications
Having an accurate medical history and list of pre-existing conditions can help you answer all the questions your provider may ask during the consultation. It is also important to note any supplements or medicines you’re currently taking and tell your doctor about them.
5. Be Ready to Ask Questions
In order to get the most value out of your TeleCare visit, make sure to ask any questions you may have during the consultation. For example:
- What should I do if the symptoms don’t go away?
- How can I access the information/treatment plan from this appointment?
- Who can I contact if I have any follow-up questions?
With all this information, you should be able to better prepare for a successful TeleCare virtual visit.
Book Your Virtual Visit Today!
Save time, avoid the logistical stress of an in-person visit, and gain a greater peace of mind when you take advantage of TeleCare from AppleCare Urgent Care. Click here to book your TeleCare visit so you can be on your way to feeling better, faster!